We provide a range of tech support services to support your office and home user practices.
With 5 years home user tech support experience, Steve has had just about every imaginable interaction with clients. He has the patience and expertise to navigate the delicate combination of client concerns and equipment glitches, while maintaining client/provider relationships. Steve is able to establish appropriate rapport and provide non-shaming support when connections are the root of the issue. Steve has a unique and special touch that is rare in customer service.
Some of the primary services Steve provides are:
- Home User tech assessment services
- Training for assessing technology versus user error
- Technical support for home users
- Per call fee, individualized contract, and yearly packages available